Customer reviews


Holiday Inn Paris CDG

7.8 / 10

Average rate on 285 Review

7 /10

Good location, comfy bed, old installations need to refresh. (See more...)
Good location, comfy bed, old installations need to refresh. (See less...)
Cleanliness
8 / 10
Services
9 / 10
Location
8 / 10
Rooms
4 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
8 / 10
Guestapp Seal -
11 December 2018
- - Flag

10 /10

Parfait sauf les informations données par la réception par une des 3 stagiaires n’etaient pas bonnes mais compréhensibles du fait de leur conditions de stage. Nous renouvellerons via votre ense... (See more...)
Parfait sauf les informations données par la réception par une des 3 stagiaires n’etaient pas bonnes mais compréhensibles du fait de leur conditions de stage. Nous renouvellerons via votre enseigne Merci (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
10 December 2018
- - Flag

8 /10

buen sitio y cerca aeropuerto comodo y facil (See more...)
buen sitio y cerca aeropuerto comodo y facil (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
8 / 10
Rooms
8 / 10
Comfort
7 / 10
Beds
7 / 10
Geographical location
9 / 10
Guestapp Seal -
09 December 2018
- - Flag

9 /10

I appreciate the kind consideration of the staff who allowed me to check in a bit before 6 am for my day use. I arrived CDG at 4:00 am after long flight, I could not find the shuttle bus to the hotel... (See more...)
I appreciate the kind consideration of the staff who allowed me to check in a bit before 6 am for my day use. I arrived CDG at 4:00 am after long flight, I could not find the shuttle bus to the hotel and took a taxi ($20) to the hotel, as I wanted to take a rest. With such a condition, I was so glad that the hotel staff at the front gave me a room even before the check in time (6 am). (See less...)
Cleanliness
9 / 10
Services
10 / 10
Location
6 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
8 / 10
Geographical location
7 / 10
Guestapp Seal -
07 December 2018
- - Flag

9 /10

Rooms can be updated but overall a great experience. (See more...)
Rooms can be updated but overall a great experience. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
7 / 10
Comfort
9 / 10
Beds
7 / 10
Geographical location
10 / 10
Guestapp Seal -
05 December 2018
- - Flag

8 /10

Good location, friendly helpful staff and comfortable bed. (See more...)
Good location, friendly helpful staff and comfortable bed. (See less...)
Cleanliness
9 / 10
Services
7 / 10
Location
8 / 10
Rooms
9 / 10
Comfort
9 / 10
Geographical location
8 / 10
Guestapp Seal -
05 December 2018
- - Flag

8 /10

Tres Bon service Personnel agréable et disponible (See more...)
Tres Bon service Personnel agréable et disponible (See less...)
Cleanliness
8 / 10
Services
9 / 10
Location
4 / 10
Rooms
8 / 10
Comfort
8 / 10
Beds
8 / 10
Geographical location
3 / 10
Guestapp Seal -
04 December 2018
- - Flag

10 /10

Great location and love the free shuttle service (See more...)
Great location and love the free shuttle service (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
04 December 2018
- - Flag

7 /10

- no room to store ironing board in closet - in executive suite, the fridge only had 1 can of seven-up - scale in bathroom was broken. It showed 90kg at rest and no way to adjust it. - room teleph... (See more...)
- no room to store ironing board in closet - in executive suite, the fridge only had 1 can of seven-up - scale in bathroom was broken. It showed 90kg at rest and no way to adjust it. - room telephone did not work because wall jack was broken Overall, while the lobby was renovated, the room quality seems to have gone down. I have stayed at this hotel many times over the years. (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
9 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
9 / 10
Guestapp Seal -
04 December 2018
- - Flag

3 /10

Very noisy atmosphere in restaurants. Staff was not professional and helpful. I regret that I chose this hotel even I am a member of IHS (See more...)
Very noisy atmosphere in restaurants. Staff was not professional and helpful. I regret that I chose this hotel even I am a member of IHS (See less...)
Cleanliness
5 / 10
Services
1 / 10
Location
7 / 10
Rooms
4 / 10
Comfort
5 / 10
Beds
3 / 10
Geographical location
7 / 10
Guestapp Seal -
01 December 2018
- - Flag

9 /10

Great and friendly staff. Very pleased to be offered the exec. room on arrival (See more...)
Great and friendly staff. Very pleased to be offered the exec. room on arrival (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
9 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
01 December 2018
- - Flag

8 /10

Very good service all together. A special appreciation for the worm cafe and croissant at 5h00 am. (See more...)
Very good service all together. A special appreciation for the worm cafe and croissant at 5h00 am. (See less...)
Cleanliness
10 / 10
Services
8 / 10
Location
5 / 10
Rooms
8 / 10
Comfort
8 / 10
Beds
9 / 10
Geographical location
5 / 10
Guestapp Seal -
01 December 2018
- - Flag

7 /10

Bon sejour et agréable (See more...)
Bon sejour et agréable (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
8 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
8 / 10
Guestapp Seal -
30 November 2018
- - Flag

9 /10

Very customer focussed!! (See more...)
Very customer focussed!! (See less...)
Cleanliness
9 / 10
Services
10 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
29 November 2018
- - Flag

10 /10

We enjoyed our stay. Staff was very helpful. (See more...)
We enjoyed our stay. Staff was very helpful. (See less...)
Cleanliness
9 / 10
Services
10 / 10
Location
10 / 10
Rooms
9 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
28 November 2018
- - Flag

7 /10

Petit sejour agréable. Le personnel est au top. (See more...)
Petit sejour agréable. Le personnel est au top. (See less...)
Cleanliness
10 / 10
Services
8 / 10
Location
7 / 10
Rooms
7 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
5 / 10
Guestapp Seal -
28 November 2018
- - Flag

10 /10

Thank you for the wonderful hospitality. Your hotel is very charming. We enjoyed the breakfast immensely. (See more...)
Thank you for the wonderful hospitality. Your hotel is very charming. We enjoyed the breakfast immensely. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
8 / 10
Beds
8 / 10
Geographical location
10 / 10
Guestapp Seal -
26 November 2018
- - Flag

10 /10

I visted this hotel two times in less than a month verey happely (See more...)
I visted this hotel two times in less than a month verey happely (See less...)
Cleanliness
10 / 10
Services
8 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
10 / 10
Guestapp Seal -
26 November 2018
- - Flag

9 /10

We love it here. Very nice people here (See more...)
We love it here. Very nice people here (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
6 / 10
Rooms
9 / 10
Comfort
10 / 10
Beds
9 / 10
Geographical location
8 / 10
Guestapp Seal -
25 November 2018
- - Flag

8 /10

Drinks are too expensive! (See more...)
Drinks are too expensive! (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
8 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
9 / 10
Guestapp Seal -
24 November 2018
- - Flag

9 /10

Enjoyed stay but not recognised as platinum member, didn’t receive offer of additional points or a drink on arrival. Reception staff very helpful provided toiletries and recharging items (See more...)
Enjoyed stay but not recognised as platinum member, didn’t receive offer of additional points or a drink on arrival. Reception staff very helpful provided toiletries and recharging items (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
9 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
24 November 2018
- - Flag

10 /10

Niveau restauration : excellent accueil! Service impeccable! (See more...)
Niveau restauration : excellent accueil! Service impeccable! (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Geographical location
10 / 10
Guestapp Seal -
20 November 2018
- - Flag

10 /10

One of the best hotel experiences we have had. Staff was most accommodating to our every need and friendly in a most sincere way(we can tell when its forced). Food was excellent and fairly priced, e... (See more...)
One of the best hotel experiences we have had. Staff was most accommodating to our every need and friendly in a most sincere way(we can tell when its forced). Food was excellent and fairly priced, especially for anything around CDG Taxi rides to and from terminals averaged 20 euros ...we couldn’t take the free shuttle because of time restraints on departure and the amount of luggage we had....the room was gorgeous and modern We will definitely use this Holiday Inn again as we travel in and out of France (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
6 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
7 / 10
Guestapp Seal -
19 November 2018
- - Flag

8 /10

Every thing was good. I AM happy with this hotel (See more...)
Every thing was good. I AM happy with this hotel (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
7 / 10
Rooms
8 / 10
Comfort
8 / 10
Beds
8 / 10
Geographical location
7 / 10
Guestapp Seal -
19 November 2018
- - Flag

4 /10

Very bad laundry services (See more...)
Very bad laundry services (See less...)
Cleanliness
6 / 10
Services
4 / 10
Location
4 / 10
Rooms
3 / 10
Comfort
4 / 10
Beds
5 / 10
Geographical location
3 / 10
Guestapp Seal -
19 November 2018
- - Flag

6 /10

Reception not able to deliver invoice neither the day before neither early on the day of departure (6am), and not even sending invoice on email... (See more...)
Reception not able to deliver invoice neither the day before neither early on the day of departure (6am), and not even sending invoice on email... (See less...)
Cleanliness
8 / 10
Services
7 / 10
Location
6 / 10
Rooms
6 / 10
Comfort
8 / 10
Beds
9 / 10
Geographical location
6 / 10
Guestapp Seal -
18 November 2018
- - Flag

10 /10

Very nice Great service Good rate (See more...)
Very nice Great service Good rate (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
18 November 2018
- - Flag

10 /10

Hotel clean and room well equipped with everything necessary for pleasant visit. Ground floor room which gave into hotel entrance. Ok as arrived at night and left early in morn. Would have been unacce... (See more...)
Hotel clean and room well equipped with everything necessary for pleasant visit. Ground floor room which gave into hotel entrance. Ok as arrived at night and left early in morn. Would have been unacceptable for longer stay as curtains needed to stay closed for privacy. Shuttle bus 15 min late and packed. Barely squeezed in. Further from airport than thought.. Because of manifs in Paris, glad to have hotel closer to airport, but next time will enquirer distance from departure Terminal. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
8 / 10
Rooms
7 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
7 / 10
Guestapp Seal -
18 November 2018
- - Flag

3 /10

Didn’t felt welcomed, stayed in many many chain hotels, but this one was not at par. Restaurant staff judging according to nationality and may require proper training to deal with same approach will... (See more...)
Didn’t felt welcomed, stayed in many many chain hotels, but this one was not at par. Restaurant staff judging according to nationality and may require proper training to deal with same approach will all type of guests. (See less...)
Cleanliness
7 / 10
Services
3 / 10
Location
5 / 10
Rooms
1 / 10
Comfort
5 / 10
Beds
5 / 10
Geographical location
7 / 10
Guestapp Seal -
17 November 2018
- - Flag

8 /10

No spoons for thé coffee (See more...)
No spoons for thé coffee (See less...)
Services
9 / 10
Location
8 / 10
Rooms
8 / 10
Guestapp Seal -
11 August 2018
- - Flag

10 /10

J ai passer un super sejour ! (See more...)
J ai passer un super sejour ! (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
9 / 10
Beds
8 / 10
Geographical location
10 / 10
Guestapp Seal -
27 July 2018
- - Flag

7 /10

Housekeeping is ont replacing towels, coffee' toileteries etc (See more...)
Housekeeping is ont replacing towels, coffee' toileteries etc (See less...)
Cleanliness
8 / 10
Location
1 / 10
Rooms
7 / 10
Guestapp Seal -
23 July 2018
- - Flag

10 /10

Service at the front desk was friendly and excellent both evening and morning. Service in the dining room for breakfast was equally friendly and excellent. Food was well-prepared, ample, and delicious... (See more...)
Service at the front desk was friendly and excellent both evening and morning. Service in the dining room for breakfast was equally friendly and excellent. Food was well-prepared, ample, and delicious, good value. The room was quiet, clean, very comfortable. The decor was warm and attractive. And the bathroom/shower was clean and nice. An excellent stay, and I would recommend to others coming through Paris/CDG. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
8 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
8 / 10
Guestapp Seal -
21 July 2018
- - Flag

10 /10

It was a pleasure to stay at your hotel , (See more...)
It was a pleasure to stay at your hotel , (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
8 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
20 July 2018
- - Flag

9 /10

Très bonne expérience dans cet hotel de la zone de Roissy. La chambre était plaisante et confortable. Le lit très agréable. mais surtout, le personnel, en particulier de la zone de restauration ... (See more...)
Très bonne expérience dans cet hotel de la zone de Roissy. La chambre était plaisante et confortable. Le lit très agréable. mais surtout, le personnel, en particulier de la zone de restauration était extrêmement prévenant et gentil. Les mets étaient délicats, et servis très vite. Le petit déjeuner était exceptionnel, très varié (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
9 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
9 / 10
Guestapp Seal -
17 July 2018
- - Flag

1 /10

It was a horrible stay would never recommend to any one. It was the most awful expericance, It said there was a free shuttle to the hotel. When I called for the shuttle I was advised it was not runni... (See more...)
It was a horrible stay would never recommend to any one. It was the most awful expericance, It said there was a free shuttle to the hotel. When I called for the shuttle I was advised it was not running so we had to pay for a taxi 25 euros. Then we got there and it took for ever for the to get us a room. Next they gave the people with us a key to a room where people were sleeping. I a=paid for both rooms. Then the room we had there were people outside laughing and being really loud. We asked for a wake up call at 510am and they called us at 545 am as we were getting ready to go check out. also the bedding was so heavy we all woke up sweating. We were only there 1 total of 4 hour from checkin to check out and it was just awful. DONT ever stay here. (See less...)
Cleanliness
2 / 10
Services
1 / 10
Location
5 / 10
Comfort
1 / 10
Beds
1 / 10
Geographical location
4 / 10
Guestapp Seal -
15 July 2018
- - Flag

9 /10

We enjoyed our stay but wish that there were more restaurants in the area near the hotel. The host was responsive to our questions about the shuttle and we were very comfortable in our rooms. (See more...)
We enjoyed our stay but wish that there were more restaurants in the area near the hotel. The host was responsive to our questions about the shuttle and we were very comfortable in our rooms. (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
9 / 10
Rooms
9 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
9 / 10
Guestapp Seal -
14 July 2018
- - Flag

8 /10

Transportation from airport not clearly marked. Frustrated to have to pay uber to get us there from holiday inn across town (See more...)
Transportation from airport not clearly marked. Frustrated to have to pay uber to get us there from holiday inn across town (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
8 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
8 / 10
Guestapp Seal -
14 July 2018
- - Flag

9 /10

Value for money. Good buffet breakfast (See more...)
Value for money. Good buffet breakfast (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
9 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
9 / 10
Guestapp Seal -
13 July 2018
- - Flag

7 /10

Very service minded staff at the reception desk! Excellent customer approach (See more...)
Very service minded staff at the reception desk! Excellent customer approach (See less...)
Cleanliness
7 / 10
Services
8 / 10
Location
8 / 10
Rooms
6 / 10
Comfort
7 / 10
Beds
7 / 10
Geographical location
8 / 10
Guestapp Seal -
11 July 2018
- - Flag

8 /10

The shower soap dispenser was impossible to use.. No shampoo was available ...and we tried. Luckily, we had our own supply. The breakfast was very good. (See more...)
The shower soap dispenser was impossible to use.. No shampoo was available ...and we tried. Luckily, we had our own supply. The breakfast was very good. (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
6 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
10 July 2018
- - Flag

6 /10

ok all be right good bye see next thanks (See more...)
ok all be right good bye see next thanks (See less...)
Cleanliness
9 / 10
Services
5 / 10
Location
8 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Guestapp Seal -
08 July 2018
- - Flag

10 /10

Bonne hôtel , service impeccable (See more...)
Bonne hôtel , service impeccable (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
8 / 10
Guestapp Seal -
06 July 2018
- - Flag

10 /10

It was a great stay. (See more...)
It was a great stay. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
06 July 2018
- - Flag

9 /10

Good location goo food Nice rooms (See more...)
Good location goo food Nice rooms (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
9 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
06 July 2018
- - Flag

10 /10

The edge of the bed was sagging to the point I nearly rolled off the bed several times. (See more...)
The edge of the bed was sagging to the point I nearly rolled off the bed several times. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
5 / 10
Beds
5 / 10
Geographical location
10 / 10
Guestapp Seal -
05 July 2018
- - Flag

2 /10

We were supossed to take the Airport shuttle at 5.15, but the bus never showed up. The man at the front desk did absolutely no effort informing us and the other guests waiting for the shuttle the bus ... (See more...)
We were supossed to take the Airport shuttle at 5.15, but the bus never showed up. The man at the front desk did absolutely no effort informing us and the other guests waiting for the shuttle the bus had been cancelled hence we waited over 20 minutes for the next bus to arrive. One thing is that the bus got cancelled, but not informing the guests is just really poor service. I will not stay at this hotel again. (See less...)
Cleanliness
9 / 10
Rooms
6 / 10
Guestapp Seal -
05 July 2018
- - Flag

10 /10

Night manager was very pleasant. I was told that I would receive an email receipt from my stay but didn’t get it yet. Please send it ASAP. (See more...)
Night manager was very pleasant. I was told that I would receive an email receipt from my stay but didn’t get it yet. Please send it ASAP. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
05 July 2018
- - Flag

8 /10

Small rooms, good internet, efficient reception (See more...)
Small rooms, good internet, efficient reception (See less...)
Cleanliness
8 / 10
Services
8 / 10
Location
1 / 10
Rooms
5 / 10
Comfort
7 / 10
Beds
7 / 10
Geographical location
1 / 10
Guestapp Seal -
03 July 2018
- - Flag

5 /10

Équipe chaleureuse et souriante (See more...)
Équipe chaleureuse et souriante (See less...)
Cleanliness
7 / 10
Services
8 / 10
Location
7 / 10
Rooms
4 / 10
Comfort
6 / 10
Beds
7 / 10
Geographical location
6 / 10
Guestapp Seal -
03 July 2018
- - Flag

9 /10

Easy access via shuttle. Confortable. Quiet. Clean. Good breakfast buffet. (See more...)
Easy access via shuttle. Confortable. Quiet. Clean. Good breakfast buffet. (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
8 / 10
Rooms
9 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
8 / 10
Guestapp Seal -
03 July 2018
- - Flag

10 /10

Hé estado en este hotel 3 dias por un vuelo cancelado. Mi marido y mis dos hijos siempre estaremos muy agradecidos del trato que hemos recibido en este hotel. El personnel de recepcion, de restaurant... (See more...)
Hé estado en este hotel 3 dias por un vuelo cancelado. Mi marido y mis dos hijos siempre estaremos muy agradecidos del trato que hemos recibido en este hotel. El personnel de recepcion, de restaurante un trato excepcional. Mil gracias por hacernos sentir como en cas a. El piano fantastic!!! Un saludo (See less...)
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Guestapp Seal -
02 July 2018
- - Flag

8 /10

This was very convenient to the airport. Small, clean rooms. The food was surprisingly good in the dining room with some lovely french dishes! This isn't always the case at Holiday Inn suites in the ... (See more...)
This was very convenient to the airport. Small, clean rooms. The food was surprisingly good in the dining room with some lovely french dishes! This isn't always the case at Holiday Inn suites in the US. (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
10 / 10
Rooms
9 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
01 July 2018
- - Flag

9 /10

Make sure to have usb devices for the guests so that they can charge their phones (See more...)
Make sure to have usb devices for the guests so that they can charge their phones (See less...)
Cleanliness
10 / 10
Services
7 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
01 July 2018
- - Flag

10 /10

Excellent. Wonderful staff. (See more...)
Excellent. Wonderful staff. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
30 June 2018
- - Flag

8 /10

Nice one night stay, good breakfast (See more...)
Nice one night stay, good breakfast (See less...)
Cleanliness
9 / 10
Services
7 / 10
Location
6 / 10
Rooms
8 / 10
Comfort
7 / 10
Beds
8 / 10
Geographical location
7 / 10
Guestapp Seal -
29 June 2018
- - Flag

10 /10

Équipe jeune, dynamique et extrêmement sympathique, toujours de bonne humeur et toujours avec le sourire . Très serviables et attentionnés, ils savent vous recevoir avec beaucoup d’attention ... (See more...)
Équipe jeune, dynamique et extrêmement sympathique, toujours de bonne humeur et toujours avec le sourire . Très serviables et attentionnés, ils savent vous recevoir avec beaucoup d’attention que ce soit l’acceuil, le petit déjeuné, le bar où le restaurant . Bref, au top !!! Je recommande vivement cet établissement après y avoir passé plusieurs semaines. Un grand merci à toute l’equipe Holliday Inn (CDG Allée du Verger). (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
28 June 2018
- - Flag

10 /10

Would like to have had s shuttle bus to the conference venue / exhibition WNE (See more...)
Would like to have had s shuttle bus to the conference venue / exhibition WNE (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
7 / 10
Guestapp Seal -
28 June 2018
- - Flag

4 /10

Over priced poor quality food in the lobby. Food was locked up in fridges, implying we might steal it I guess? Walls are thin, we heard every neighbor. Only one towel for a family room. No linens o... (See more...)
Over priced poor quality food in the lobby. Food was locked up in fridges, implying we might steal it I guess? Walls are thin, we heard every neighbor. Only one towel for a family room. No linens on the fold out couch. Instant coffee versus a small coffee maker. Overall disappointed, the hotel is very austere for the price (See less...)
Cleanliness
7 / 10
Services
7 / 10
Location
8 / 10
Rooms
3 / 10
Comfort
4 / 10
Beds
5 / 10
Geographical location
7 / 10
Guestapp Seal -
27 June 2018
- - Flag

5 /10

Shuttle service hopeless. Took one hour to get from T2 (See more...)
Shuttle service hopeless. Took one hour to get from T2 (See less...)
Cleanliness
7 / 10
Services
8 / 10
Location
5 / 10
Rooms
7 / 10
Comfort
7 / 10
Beds
7 / 10
Geographical location
5 / 10
Guestapp Seal -
26 June 2018
- - Flag

4 /10

Hotel staff is rude. (See more...)
Hotel staff is rude. (See less...)
Cleanliness
10 / 10
Services
4 / 10
Location
7 / 10
Rooms
8 / 10
Comfort
8 / 10
Beds
8 / 10
Guestapp Seal -
26 June 2018
- - Flag

10 /10

Great staff and restaurants (See more...)
Great staff and restaurants (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
9 / 10
Guestapp Seal -
25 June 2018
- - Flag

9 /10

Excellent value for the price. (See more...)
Excellent value for the price. (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
9 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
25 June 2018
- - Flag

6 /10

Just an average hotel.. Not great.. not horrible. (See more...)
Just an average hotel.. Not great.. not horrible. (See less...)
Cleanliness
5 / 10
Services
7 / 10
Location
9 / 10
Rooms
5 / 10
Comfort
4 / 10
Beds
4 / 10
Geographical location
9 / 10
Guestapp Seal -
22 June 2018
- - Flag

10 /10

when guests arrive early for check in treat them respectfully . not like they are criminals . politely direct them to the restraunt and say you will check them in at2:00 pm rather than say get lost a... (See more...)
when guests arrive early for check in treat them respectfully . not like they are criminals . politely direct them to the restraunt and say you will check them in at2:00 pm rather than say get lost and take your bags with you ! (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
22 June 2018
- - Flag

8 /10

Very good. Bit of an extended delay st checkin though but the staff at the restaurant and bar made up for that (See more...)
Very good. Bit of an extended delay st checkin though but the staff at the restaurant and bar made up for that (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
8 / 10
Rooms
10 / 10
Comfort
8 / 10
Beds
8 / 10
Geographical location
8 / 10
Guestapp Seal -
21 June 2018
- - Flag

9 /10

Very nice and quiet place. Staff very friendly and always,willing to help out. Will stay at this hotel again. And will share the information with family and friends. (See more...)
Very nice and quiet place. Staff very friendly and always,willing to help out. Will stay at this hotel again. And will share the information with family and friends. (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
8 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
8 / 10
Guestapp Seal -
21 June 2018
- - Flag

9 /10

Very pleased with all aspects of my stay. Staff courteous and helpful. No complaints! (See more...)
Very pleased with all aspects of my stay. Staff courteous and helpful. No complaints! (See less...)
Cleanliness
10 / 10
Services
9 / 10
Location
8 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
8 / 10
Guestapp Seal -
20 June 2018
- - Flag

5 /10

Had booked 3 rooms. Only 1 room available upon arrival at 11 pm. 2 travellers had to share room and they had to wait 30 min for the room. Further, I had to prove that breakfast was included in the bo... (See more...)
Had booked 3 rooms. Only 1 room available upon arrival at 11 pm. 2 travellers had to share room and they had to wait 30 min for the room. Further, I had to prove that breakfast was included in the booking as the hotel had no record of this. Staff was not unfriendly but they were definitely not very friendly. At checkout they prioritized internal conversation about an other customer (obviously beliving I did not understand french) instead of issuing my check-out. (See less...)
Cleanliness
10 / 10
Services
5 / 10
Location
5 / 10
Rooms
5 / 10
Comfort
5 / 10
Beds
5 / 10
Geographical location
6 / 10
Guestapp Seal -
20 June 2018
- - Flag

10 /10

Excellent accueil du personnel de l'hôtel, à l'accueil comme au service de restauration. (See more...)
Excellent accueil du personnel de l'hôtel, à l'accueil comme au service de restauration. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
18 June 2018
- - Flag

10 /10

GREAT water pressure in the shower. Thank you. Breakfast buffet food was excellent. Ammeline (I think that was her name) at check-in was extremely kind and helpful. She spoke English well and answer... (See more...)
GREAT water pressure in the shower. Thank you. Breakfast buffet food was excellent. Ammeline (I think that was her name) at check-in was extremely kind and helpful. She spoke English well and answered all of my questions. (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
7 / 10
Rooms
9 / 10
Comfort
8 / 10
Beds
7 / 10
Geographical location
7 / 10
Guestapp Seal -
17 June 2018
- - Flag

10 /10

Such a bijoux in a concrete pile of hotels near CDG: lovely reception, excellent food and wine -plus knowledgeable staff - and an electic yet sympathetic seating area in all places of the ground floor... (See more...)
Such a bijoux in a concrete pile of hotels near CDG: lovely reception, excellent food and wine -plus knowledgeable staff - and an electic yet sympathetic seating area in all places of the ground floor. My favourite place was the bathroom - after five other hotels in France on this 18 day trip - was the pinacle: excellent products - plus no need to ask if anything was missing because it wasn’t - hot water and great shower heads, amazing towels plus face cloths, which are difficult to find in France so I always bring my own, and half-decent toilet tissue. I will come back, no hesitation, and will recommend to friends, colleagues who travel through CDG. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
17 June 2018
- - Flag

10 /10

Extremely comfortable and convenient (See more...)
Extremely comfortable and convenient (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
15 June 2018
- - Flag

8 /10

Nothing to say on the hotel or my stay (See more...)
Nothing to say on the hotel or my stay (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
8 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
8 / 10
Guestapp Seal -
15 June 2018
- - Flag

8 /10

Breakfast should have live cooking for Omlet. Rest no problem (See more...)
Breakfast should have live cooking for Omlet. Rest no problem (See less...)
Cleanliness
8 / 10
Services
8 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
13 June 2018
- - Flag

6 /10

Unpleasant smell inside the room; it disappeared after airing the room for one hour or so. (See more...)
Unpleasant smell inside the room; it disappeared after airing the room for one hour or so. (See less...)
Cleanliness
5 / 10
Location
7 / 10
Rooms
5 / 10
Comfort
7 / 10
Beds
7 / 10
Geographical location
7 / 10
Guestapp Seal -
13 June 2018
- - Flag

9 /10

We chose the hotel because of its location near the airport, the convenience of having an airport shuttle, and the availability of an on-site restaurant for dinner. We also found the staff to be ver... (See more...)
We chose the hotel because of its location near the airport, the convenience of having an airport shuttle, and the availability of an on-site restaurant for dinner. We also found the staff to be very friendly, the beds to be comfortable, the breakfast to be excellent, and were surprised by the presence of a five piece jazz quintet playing during our dinner. Only recommendation is that the dinner food could be better, though the menu was very good. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
9 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
9 / 10
Guestapp Seal -
13 June 2018
- - Flag

6 /10

I would have rated higher scores accept for the receptionist during check-in. Poor service. (See more...)
I would have rated higher scores accept for the receptionist during check-in. Poor service. (See less...)
Cleanliness
8 / 10
Services
7 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
10 June 2018
- - Flag

6 /10

Unpleasant smell was being perceived in the room from the bathroom. This needs to be checked . The expeller should work well and the opening in the bathroom from where bad air is entering the room sho... (See more...)
Unpleasant smell was being perceived in the room from the bathroom. This needs to be checked . The expeller should work well and the opening in the bathroom from where bad air is entering the room should be checked. (See less...)
Cleanliness
6 / 10
Services
9 / 10
Location
10 / 10
Rooms
6 / 10
Comfort
8 / 10
Beds
7 / 10
Geographical location
10 / 10
Guestapp Seal -
10 June 2018
- - Flag

7 /10

Check in et Check out à fluidifier (See more...)
Check in et Check out à fluidifier (See less...)
Cleanliness
8 / 10
Services
5 / 10
Location
7 / 10
Rooms
7 / 10
Comfort
8 / 10
Beds
8 / 10
Geographical location
6 / 10
Guestapp Seal -
09 June 2018
- - Flag

7 /10

The shuttle could call out the stop and give people more time to stand up with suitcases (See more...)
The shuttle could call out the stop and give people more time to stand up with suitcases (See less...)
Cleanliness
7 / 10
Services
8 / 10
Location
8 / 10
Rooms
6 / 10
Comfort
7 / 10
Beds
8 / 10
Geographical location
9 / 10
Guestapp Seal -
08 June 2018
- - Flag

8 /10

Portion size of restaurant meal Fish and Chips ridiculously small. $15 Euro for 3 pieces of fish each about the size of a McDonald's McNugget is way too much. Gaspacho had about 4 spoons of soup -... (See more...)
Portion size of restaurant meal Fish and Chips ridiculously small. $15 Euro for 3 pieces of fish each about the size of a McDonald's McNugget is way too much. Gaspacho had about 4 spoons of soup - also tasty but too little. Tainted an otherwise convenient, clean and friendly stay. I am not a big person but was hungry. (See less...)
Cleanliness
9 / 10
Services
8 / 10
Location
9 / 10
Rooms
9 / 10
Comfort
8 / 10
Beds
7 / 10
Geographical location
9 / 10
Guestapp Seal -
08 June 2018
- - Flag

9 /10

pedí mantas y no tenían. (See more...)
pedí mantas y no tenían. (See less...)
Cleanliness
9 / 10
Services
10 / 10
Rooms
9 / 10
Comfort
7 / 10
Beds
7 / 10
Guestapp Seal -
07 June 2018
- - Flag

10 /10

We were in room 32 the h bathroom door would not shut tightly unless slammed. Evidently it was swollen. On departure we were advised to cross the street to get the Pink bus - however after waiting 20... (See more...)
We were in room 32 the h bathroom door would not shut tightly unless slammed. Evidently it was swollen. On departure we were advised to cross the street to get the Pink bus - however after waiting 20 minutes when it arrived there was no more room We then had to cross back to IHG to wait for the Black. It took us over 90 minutes to reach CDG. (See less...)
Cleanliness
10 / 10
Services
8 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
06 June 2018
- - Flag

8 /10

Room was fine, a bit small and there was no coffee for the machine (See more...)
Room was fine, a bit small and there was no coffee for the machine (See less...)
Cleanliness
10 / 10
Services
8 / 10
Location
9 / 10
Rooms
8 / 10
Comfort
8 / 10
Beds
8 / 10
Geographical location
10 / 10
Guestapp Seal -
05 June 2018
- - Flag

10 /10

I wish the Holiday Inns in The US were this nice! Loved the "open" Check in Desk/Bar/Restaurant design! (See more...)
I wish the Holiday Inns in The US were this nice! Loved the "open" Check in Desk/Bar/Restaurant design! (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
03 June 2018
- - Flag

9 /10

Felicitations a la personne qui faisait l'accueil de nuit et qui m'a tres rapidement remis la clef de ma chambre qui etait prete pour que je puisse aller me coucher alors qu'il traitait ce qui paraiss... (See more...)
Felicitations a la personne qui faisait l'accueil de nuit et qui m'a tres rapidement remis la clef de ma chambre qui etait prete pour que je puisse aller me coucher alors qu'il traitait ce qui paraissait etre parti pour etre un long check-in avec des touristes (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
7 / 10
Rooms
8 / 10
Comfort
8 / 10
Beds
8 / 10
Geographical location
7 / 10
Guestapp Seal -
31 May 2018
- - Flag

10 /10

Excellent as always.... (See more...)
Excellent as always.... (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
31 May 2018
- - Flag

7 /10

Hôtel ne méritant pas quatre étoiles. Chambre trop petite. L'isolation phonique laisse à désirer, on entend ce qui se passe à l'extérieur, dans le couloir et dans les chambres voisines. Petit ... (See more...)
Hôtel ne méritant pas quatre étoiles. Chambre trop petite. L'isolation phonique laisse à désirer, on entend ce qui se passe à l'extérieur, dans le couloir et dans les chambres voisines. Petit déjeuner cher pour ce que c'est. Point positif : les plats servis au restaurant sont délicieux et à un prix abordable. (See less...)
Cleanliness
7 / 10
Services
7 / 10
Location
7 / 10
Rooms
4 / 10
Comfort
6 / 10
Beds
6 / 10
Geographical location
7 / 10
Guestapp Seal -
28 May 2018
- - Flag

1 /10

I was assigned a room which was not clean and then a room which had an occupant from before was awkward . After doing a 10 hrs flight was asked to wait for my room for an hour than this two incident .... (See more...)
I was assigned a room which was not clean and then a room which had an occupant from before was awkward . After doing a 10 hrs flight was asked to wait for my room for an hour than this two incident . Was not happy with hotel arrangements. (See less...)
Location
5 / 10
Comfort
5 / 10
Beds
6 / 10
Geographical location
5 / 10
Guestapp Seal -
27 May 2018
- - Flag

7 /10

Your sloppy book keeping . Twice I had to show I had paid in advance through Flight centre receipt. Further, despite my Flight Centre documents, your records showed that breakfast was not included. N... (See more...)
Your sloppy book keeping . Twice I had to show I had paid in advance through Flight centre receipt. Further, despite my Flight Centre documents, your records showed that breakfast was not included. Not good! The staff member apologised for mistakes. (See less...)
Cleanliness
8 / 10
Services
7 / 10
Location
8 / 10
Rooms
7 / 10
Comfort
7 / 10
Beds
7 / 10
Geographical location
8 / 10
Guestapp Seal -
26 May 2018
- - Flag

8 /10

room was missing, shampoo and bar of soap no water bottle (See more...)
room was missing, shampoo and bar of soap no water bottle (See less...)
Cleanliness
8 / 10
Location
8 / 10
Rooms
9 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
25 May 2018
- - Flag

10 /10

The hostess in the coffee shop was very professional and performed her duties very well...god bless... (See more...)
The hostess in the coffee shop was very professional and performed her duties very well...god bless... (See less...)
Cleanliness
9 / 10
Services
10 / 10
Location
10 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
10 / 10
Guestapp Seal -
25 May 2018
- - Flag

8 /10

Bonne. Staff helpful, one could have been a bit more kind and helpful. Merci (See more...)
Bonne. Staff helpful, one could have been a bit more kind and helpful. Merci (See less...)
Location
8 / 10
Beds
10 / 10
Geographical location
8 / 10
Guestapp Seal -
23 May 2018
- - Flag

5 /10

The room too small. The pillow is not comfortable. The wifi is not good. Breakfast is not good. (See more...)
The room too small. The pillow is not comfortable. The wifi is not good. Breakfast is not good. (See less...)
Cleanliness
5 / 10
Services
6 / 10
Location
5 / 10
Rooms
5 / 10
Comfort
4 / 10
Beds
4 / 10
Geographical location
5 / 10
Guestapp Seal -
19 May 2018
- - Flag

5 /10

very disappointed in the wifi connection, I could not connect, even when the reception tried, informed it was my laptop, but I can connect in the airport and other hotels. For this reason only, I will... (See more...)
very disappointed in the wifi connection, I could not connect, even when the reception tried, informed it was my laptop, but I can connect in the airport and other hotels. For this reason only, I will not stay at this hotel again. (See less...)
Cleanliness
6 / 10
Services
6 / 10
Location
5 / 10
Rooms
6 / 10
Comfort
7 / 10
Beds
6 / 10
Geographical location
6 / 10
Guestapp Seal -
18 May 2018
- - Flag

10 /10

très bel hÔtel continuez ! merci (See more...)
très bel hÔtel continuez ! merci (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
10 / 10
Rooms
10 / 10
Comfort
9 / 10
Beds
10 / 10
Geographical location
10 / 10
Guestapp Seal -
16 May 2018
- - Flag

8 /10

Location is far from city (See more...)
Location is far from city (See less...)
Cleanliness
9 / 10
Services
9 / 10
Location
6 / 10
Rooms
9 / 10
Comfort
7 / 10
Beds
5 / 10
Geographical location
6 / 10
Guestapp Seal -
15 May 2018
- - Flag

8 /10

Thank you to front desk staff who explained how to get from Terminal 3 to Terminal 1. This was extremely helpful. (See more...)
Thank you to front desk staff who explained how to get from Terminal 3 to Terminal 1. This was extremely helpful. (See less...)
Cleanliness
8 / 10
Services
8 / 10
Location
8 / 10
Rooms
8 / 10
Comfort
9 / 10
Beds
9 / 10
Geographical location
9 / 10
Guestapp Seal -
15 May 2018
- - Flag

10 /10

I had a great one-night stay at the hotel. Staff was courteous and helpful and being close to the airport made it convenient for me. I only wish that the shuttle started earlier in the morning because... (See more...)
I had a great one-night stay at the hotel. Staff was courteous and helpful and being close to the airport made it convenient for me. I only wish that the shuttle started earlier in the morning because I had to take a taxi for an early flight and it was very expensive. (See less...)
Cleanliness
10 / 10
Services
10 / 10
Location
8 / 10
Rooms
9 / 10
Comfort
10 / 10
Beds
10 / 10
Geographical location
8 / 10
Guestapp Seal -
14 May 2018
- - Flag
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